Fake e-challan messages are being used by cybercriminals to trick people into revealing personal information and banking details. These messages may arrive through SMS or WhatsApp and often claim that a traffic fine is pending. They typically include a payment link or ask users to download an application to settle the fine.
Clicking on an unverified link or installing a suspicious app can expose sensitive information and put your bank account at risk. Vehicle owners should verify any traffic fine before making a payment and avoid acting on messages without checking their authenticity.
How to Stay Safe from Fake E-Challan Messages
If you receive a message containing a traffic fine payment link, do not open it immediately. Instead, visit the official government e-challan portal directly to check whether a fine is actually registered against your vehicle.
Be particularly careful if a message asks you to download an unfamiliar application. Verify the app’s authenticity before installing it, and avoid downloading APK files or other applications from untrusted sources.
Never share your one-time password (OTP) or UPI PIN with anyone. Before making a payment, confirm that you are using the genuine website or official payment portal.
What to Do If You Become a Victim of Cyber Fraud
If you click on a suspicious link or notice an unauthorised transaction in your bank account, act quickly. Contact the National Cybercrime Helpline at 1930 to report financial cyber fraud. You can also register a complaint through the National Cybercrime Reporting Portal.
Inform your bank immediately about any suspicious activity and follow its instructions to secure your account and address pending or unauthorised transactions.
Steps to Take After Installing a Suspicious App
If you have installed an unfamiliar application through a message link, disconnect your phone from the internet immediately. Use a different, trusted device to check your bank account and other important accounts.
Contact your bank to secure your banking services, remove the suspicious application from your phone and seek professional technical assistance if you suspect your device has been compromised.
Taking prompt action can help reduce the risk of further misuse of your personal information and financial accounts.
Disclaimer: This article is intended for general awareness and informational purposes only. Cybersecurity threats and official procedures may change over time. Always verify traffic fines through the official e-challan portal and contact the relevant authorities or your bank for assistance with suspected fraud.