EPS-95 pensioners must submit a Life Certificate to continue receiving their monthly pension. To make the process easier, a special digital life certificate campaign is being conducted from November 1 to November 30, 2026.
Pensioners no longer need to depend entirely on visits to banks or EPFO offices. They can complete their verification from home using a smartphone and face authentication. Those who need assistance can also use the free doorstep service offered by India Post Payments Bank (IPPB).
Why Is a Life Certificate Important for EPS-95 Pensioners?
A Life Certificate confirms that a pension beneficiary is alive and eligible to continue receiving pension payments.
Submitting the certificate within the prescribed period is important. If the required verification is not completed, pension payments may be stopped until the certificate is submitted and the system is updated.
Once the verification is completed, any withheld pension amount, along with outstanding dues, can be recovered according to the applicable process.
How to Submit a Digital Life Certificate from Home
Pensioners with a smartphone can use the UMANG app and Aadhaar-based face authentication to complete the process.
First, install the Aadhaar Face RD application along with the required life certificate application. Open the relevant service and enter your Aadhaar number and pension-related details.
Next, follow the instructions on the screen and position your face in front of the smartphone’s camera. The application will verify your identity through face authentication. A fingerprint scanner or separate biometric device is not required.
After successful verification, the digital Life Certificate will be generated. Pensioners should save the acknowledgement or receipt for future reference.
Free Doorstep Life Certificate Service Through IPPB
Senior citizens who are unable to operate a smartphone can request assistance through India Post Payments Bank’s doorstep facility.
To arrange the service, pensioners can call 033-22029000 or IPPB customer care at 155299. A postman or Gramin Dak Sevak will then visit the pensioner’s home and help complete the Life Certificate process using the required documents.
According to the information provided, IPPB offers this doorstep service free of charge.
Submit the Certificate Through EPFO or a CSC Centre
Pensioners who prefer an in-person process can visit their nearest EPFO office or Common Service Centre (CSC).
At these centres, the digital Life Certificate can be generated through biometric verification. Pensioners can also contact their bank or post office for information and assistance with the submission process.
Documents Required for EPS-95 Life Certificate
Keep the following details and documents ready before starting the verification:
- Aadhaar card
- Mobile number linked to Aadhaar
- Pension Payment Order (PPO) number
- Bank account details
- Other relevant pension-related information
- Mobile number
The special digital Life Certificate campaign will continue until November 30, 2026. Pensioners are advised to complete the verification within this period to avoid interruptions in their pension payments.
Disclaimer: This article is intended for general information and is based on the details provided about the EPS-95 Life Certificate campaign. Pensioners should confirm the applicable deadline, available services, contact numbers and documentation requirements through EPFO, UMANG or India Post Payments Bank before submitting their certificate.