The State Bank of India (SBI) provides customers with several options to update their Know Your Customer (KYC) details without necessarily visiting a bank branch. Customers are required to periodically review and update their KYC information, a process commonly known as Re-KYC.
For customers whose personal details have not changed, the process may be completed remotely through eligible banking channels, subject to SBI’s requirements. Keeping KYC information up to date helps banks maintain accurate customer records and supports efforts to prevent financial fraud.
SBI Re-KYC Facility: What Customers Should Know
SBI offers digital banking services through its YONO app and other customer service channels. Depending on the customer’s circumstances and the bank’s verification requirements, these options may help simplify the Re-KYC process.
Customers may need to confirm their identity, address and other relevant personal details. The steps required can vary depending on whether any information has changed and which verification method is available for their account.
Four Ways to Update SBI KYC Details
Customers can explore the following options to complete their Re-KYC:
1. SBI official website: Visit the official SBI website and check the available instructions under the KYC update section.
2. WhatsApp banking: SBI customers can contact the bank through its WhatsApp banking number, 9022690226, to check the available KYC-related services and follow the instructions provided.
3. Toll-free customer service: Customers can call SBI’s toll-free number, 18001234, to enquire about the Re-KYC process and the options available for their accounts.
4. SBI ATM: Customers may visit a nearby SBI ATM and check whether a KYC update service is available. They should follow the instructions displayed on the machine and confirm whether additional verification is required.

Important Points Before Completing Re-KYC
Before proceeding, customers should verify the current process and eligibility requirements through SBI’s official channels. Not every method may be available for every account or type of KYC update, and some cases may require additional documentation or a branch visit.
Customers should use only official SBI websites, applications, telephone numbers and verified banking services. They should never share their PIN, password or OTP with anyone claiming to assist with a KYC update.
Disclaimer
This article is intended for general informational purposes only. SBI’s services, eligibility criteria and KYC procedures may change. Customers should confirm the latest instructions through official SBI channels before proceeding. The availability and completion time of any Re-KYC facility may vary depending on account details and verification requirements.