Punjab National Bank (PNB) has issued an alert for customers with inactive bank accounts. According to the information provided, certain accounts that have remained unused and have a zero balance may be closed after November 10, 2026.
The proposed action is intended to reduce the risk of account misuse. Customers who believe their accounts may be affected should check their account status and contact their nearest PNB branch for guidance before the stated deadline.
Which PNB Accounts May Be Closed?
The reported notice identifies accounts that meet two conditions: no transactions or account operations after September 30, 2023, and a zero balance. Accounts meeting these criteria may be subject to closure after November 10.
Customers should not assume that every inactive PNB account will automatically be closed. Those who are unsure whether their account falls under the notice should confirm the details directly with the bank.
When Does a PNB Account Become Inoperative?
Under the guidelines described in the supplied information, a bank account may become inoperative after 24 months without customer activity.
Such activity can include financial transactions, such as withdrawals and transfers, as well as certain non-financial activities, including service requests and KYC updates. The account’s status and the applicable rules should be confirmed with PNB, particularly if the account has remained unused for an extended period.
KYC Documents and Reactivation Process
Customers whose accounts may be affected have been advised to submit their KYC documents to their local PNB branch by November 10.
The documents mentioned in the notice include recognised identity and address proofs, such as a passport, voter ID or driving licence, along with tax-related documentation such as PAN or Form 16. Customers may also need to submit a written request asking the branch to reactivate the dormant account.
Additional paperwork may be required depending on the bank’s KYC requirements and the customer’s circumstances. Once the documents have been submitted and verified, the bank can guide the customer through the applicable reactivation process.
PNB Customer Care Numbers and Latest Stock Update
Customers who need assistance can contact PNB’s toll-free customer service numbers: 1800-1800 and 1800-2021. They can also visit their nearest branch to verify whether their account is affected and confirm which documents are required.
Separately, Punjab National Bank’s stock rose by 0.31% on October 27, closing at ₹121.27, according to the supplied information.
Disclaimer: This article is based on the information provided and should not be treated as an official notice from Punjab National Bank. The account-closure deadline, eligibility criteria and documentation requirements should be verified through PNB’s official website, customer care or a bank branch before taking action. Stock-market figures are time-specific and may change.