State Bank of India (SBI), the country’s largest public sector bank, has reported a potential data breach involving customer information found on the dark web. According to the bank’s stock exchange filing on Wednesday, an investigation has been initiated into the incident.
The bank stated that 3,897 customer records contained personally identifiable information (PII). SBI has also informed affected customers about the incident and advised them to remain alert while using digital banking services.
SBI Identifies 3,897 Records Containing Personal Information
The bank reported that the exposed records included personal details that could identify customers. Such information may include names, mobile numbers, email addresses, Aadhaar numbers and bank Customer Information File (CIF) numbers.
SBI said it had contacted the customers identified as affected through individual emails and WhatsApp messages. The bank also clarified that customers’ account balances and funds remain safe.
The investigation is intended to establish more details about the incident and the information involved.
Are SBI Customers’ Bank Accounts at Risk?
SBI has stated that customers’ money and account balances are safe. However, the reported exposure of personal information remains a reason for customers to exercise caution.
The information shared by the bank does not fully explain how the incident occurred, the precise scope of the exposure or whether the leaked records contain additional details. These aspects may become clearer as the investigation progresses.
Customers should remain alert to suspicious communications, particularly those that appear to use personal information to gain their trust.
SBI Advises Customers to Follow Digital Banking Safety Measures
SBI has urged customers to follow basic banking security precautions and avoid sharing confidential information with anyone.
Customers should never disclose their one-time password (OTP), ATM PIN, banking PIN or password to callers or message senders claiming to represent a bank. They should also be careful with unexpected calls, emails and messages from unknown sources.
If a communication appears suspicious, customers should avoid clicking unfamiliar links or providing personal or banking details. Any concerns about an account should be checked through official SBI channels.
Disclaimer: This article is for general informational purposes and is based on the reported details of the SBI data incident. The full scope and cause of the incident have not been established in the information provided. Customers should rely on official SBI communications for verified updates and follow the bank’s security guidance.