Punjab National Bank (PNB) has issued an important notice for customers whose bank accounts have remained unused for a long period. The bank may close certain zero-balance accounts after November 10, 2026, if they meet the specified inactivity conditions.
The notice applies to accounts with no balance and no transactions for an extended period. PNB has taken this step because long-unused accounts may carry a risk of misuse.
Customers who have accounts with Punjab National Bank should check their account status and contact their branch if they believe their account may fall under these conditions.
Which PNB Accounts May Be Closed?
According to the bank’s notice, the proposed closure applies to specific categories of accounts rather than all inactive accounts.
The affected categories include:
- Accounts maintaining a zero balance.
- Accounts with no transactions for three consecutive years as of September 30, 2026.
- Old salary accounts that have remained inactive for an extended period.
Such accounts may be closed after November 10, 2026, under the bank’s stated guidelines.
How to Reactivate an Inactive PNB Account
Customers who want to continue using an affected account should contact their PNB branch and complete the required reactivation formalities.
The documents and steps mentioned for this process include:
Identity and address proof: Customers may provide valid documents such as a passport, voter ID card or driving licence.
Tax-related documents: A PAN card or Form 16 may be required for verification.
Written application: Account holders need to submit a formal request to the bank for reactivation.
Customers should confirm the exact documentation requirements with their respective branch before submitting an application.
How to Contact PNB for Assistance?
If you are unsure whether your account is covered by the notice or need help completing KYC formalities, you can visit your nearest Punjab National Bank branch.
Customers can also contact the bank through its toll-free helpline numbers:
- 1800-1800
- 1800-2021
The bank can provide further information about account status, verification requirements and the reactivation procedure.
What Is an Inoperative Bank Account?
Under banking regulations, a savings or current account is generally classified as inoperative when there have been no customer-initiated transactions for 24 months, or two consecutive years.
However, the specific PNB notice mentioned above refers to accounts with no transactions for three consecutive years as of September 30, 2026, along with a zero-balance condition.
Therefore, customers should not assume that every account classified as inoperative will automatically be closed under this particular notice. Checking the account’s status directly with PNB is advisable.
Disclaimer: This article is intended for general informational purposes only. Account closure and reactivation procedures are subject to Punjab National Bank’s official guidelines and applicable banking regulations. Customers should verify their eligibility, account status and required documents directly with PNB or through its official communication channels before taking any action.